Click for menu ->







  Legal responsibilities  

Papylon sells some items that may be illegal for use in your country, eg. Telephone Line Transmitters are illegal to use on local telephone lines, and some other networks. We offer these products for sale on the basis that the customer abides by his/her local regulations.

  Order cancellations  

Papylon will only accept order cancellations in extreme circumstances. Should Papylon decide to accept an order cancellation there will be a charge of S$30-00 plus the credit card % charge. (2% for visa, MasterCard, bankcard. 4% for Dinners)

  Refund Policy  

Papylon does not offer refunds, please choose carefully. Most of our devices are
custom built prototypes by technicians, a return of many items would cost the company several hours of a technicians or other persons time.

  Shipping  

Papylon offers shipping of orders to most worldwide destinations as a value added
service. Shipments will in most cases be delivered to your doorstep, with most
formalities handled on your behalf via shipping agents representatives.

Your order will be shipped at your cost, and goods in stock will usually be shipped with 72 hours. Orders that require modification or are not in stock will normally require between 7 days to 30 days to be shipped.

A do place much emphasis on ensuring that your shipment gets to you in the fastest and quickest possible time, whilst ensuring reasonable and affordable costs, but cannot and will not be held responsible for late arrival of orders.

  Insurance  

Should you require insurance for your shipment, please let us know in advance. If we do not receive a request for shipping insurance, we will not insure it. If you want insurance, please let us know so we can request insurance on your behalf. International shipping insurance is at your cost and at your request only.

  Warranty  

Papylon will honor our warranty for the agreed period providing the primary requirement of general care has been maintained. Damage due to misuse, negligence,
unauthorised repair, tampering, etc, will render warranty of equipment void, and may
attract extra charges, including service and transport charges.

Please do not return goods that have been neglected as warranty exchange will not take place. In addition, you should ensure that goods are returned in original packing, complete with accessories and manuals. Many items have different periods from 3 months to 2 years depending on product.

  Government approval  

As many of our items are prototype devices, or may not have type approved transmitting and/or receiving frequencies, they may not have approval to be used in your country.
 
 
© 2003 PAPYLON ENTERPRISE. All Rights Reserved.
Site designed by PowerWebbing.com